infotech

Sandeza Intelligent By SprintAsia Offers Integrated Solutions For Business Development

Sandeza Intelligent, a part of Sprint Asia, offers comprehensive solutions to address the needs of business owners in managing various aspects. With Sandeza Intelligent, businesses can interact with customers on a larger scale through multiple channels.

Sandeza Intelligent is an official Meta partner for providing WhatsApp Business API. This product integrates various communication tools and data management systems that allow businesses to operate more efficiently and effectively.

"The relationship between companies and their customers is entering an increasingly complex era. Nowadays, customers are faced with a multitude of communication channels that are often used simultaneously.

This not only complicates customer loyalty but also requires businesses to use the right tools to manage customer relationships. At Sandeza, from WhatsApp green checkmark submissions, chatbot integration, live chat, customer data platforms, to digital voucher distribution can all be done on one platform," said RizkaTunnisa, Chief Business Officer of Sprint Asia Technology.

Sandeza Intelligent is equipped with a number of outstanding features designed to provide ease and competitive advantage for users. These features include:

1.Integrated Channel: Integrated with various messaging applications such as SMS, email, WhatsApp, Line, Facebook Messenger, Telegram, and Instagram, Sandeza Intelligent allows businesses to reach their customers in the most convenient and effective way. With one integrated platform, communication with customers becomes easier and more organized.

2.To ensure that important messages reach customers, Sandeza Intelligent offers a primary backup channel feature. If a message sent through the main channel fails, the system will automatically resend the message through the backup channel. This guarantees that communication continues smoothly without any interruptions.

3.Understanding that every business has different reporting needs, Sandeza Intelligent provides customizable real-time reporting features. Business owners can choose the data they want to see and analyze it for better and timely decision-making.

4.Equipped with advanced AI technology, the NL-based chatbot on Sandeza Intelligent is designed to provide a human-like interaction experience. This chatbot can answer consumer questions and provide information quickly, helping to improve customer satisfaction.

5.In situations where information from the chatbot is insufficient, the live chat feature is ready to help. Customers can communicate directly with customer service agents via WhatsApp, Line, Telegram, or Facebook Messenger, ensuring that they receive the necessary assistance in real time.

6.To enhance customer loyalty, Sandeza Intelligent offers a digital voucher feature. Customers can use these vouchers through websites or mobile apps connected to various merchants, adding value to their shopping experience.

Sandeza Intelligent is not only focused on improving communication efficiency, but also on providing added value to customers. For example, with the digital voucher feature, customers can enjoy discounts and special offers from various merchants partnered with Sandeza. This not only enhances customer satisfaction, but also helps businesses build stronger relationships with their customers.

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Tag: Business Development Sandeza Intelligent SprintAsia